Terms of Service

SEAES is an AI-powered platform that provides:

• Automated SEO auditing (technical, on-page, content, performance analysis)
• Daily keyword ranking tracking via Google Search Console
• GEO (Generative Engine Optimization) visibility monitoring across AI platforms
• AI-generated optimization recommendations
• Automated content and meta tag optimization (with explicit permission)
• Competitor analysis and benchmarking
• Monthly performance reports with email delivery
• Real-time alerts for ranking drops and visibility changes
• AI crawler bot tracking and reporting

• AI outputs are not guaranteed to be accurate. Per Anthropic's terms: "Outputs may not always be accurate and may contain material inaccuracies even if they appear accurate because of their level of detail or specificity."
• AI content may not be unique. Per OpenAI's terms: "Output may not be unique and other users may receive similar content." Similar SEO recommendations may be given to your competitors.
• AI content may not be copyrightable. The U.S. Copyright Office has clarified that purely AI-generated material may lack the human authorship required for copyright registration. We recommend meaningful human editing of all AI-generated content.
• Services are provided "AS IS." We inherit the "AS IS" nature from our AI providers and make no warranties of accuracy, completeness, or fitness for any particular purpose.
• You should not rely solely on AI outputs without independent verification, especially for business-critical decisions.

• Past performance does not guarantee future results
• SEO scores and rankings are AI-generated estimates, not guarantees of search engine performance
• GEO visibility scores reflect a point-in-time snapshot of AI platform mentions and may fluctuate
• Algorithm changes by Google, Bing, or AI platforms may affect results at any time without notice

By granting content modification permission during client onboarding, you explicitly authorize SEAES to:

• Automatically modify website meta tags (titles, descriptions) for SEO optimization
• Inject or update structured data markup (JSON-LD schema) on your pages
• Optimize heading structures (H1-H6) for better search visibility
• Create and publish SEO-optimized content when authorized
• Modify technical SEO files (robots.txt, XML sitemap) when technical permission is granted

• SEAES monitors brand visibility across AI platforms including ChatGPT, Gemini, Perplexity, Claude, and Google AI Overviews
• This involves querying AI platforms with industry-relevant prompts and analyzing responses for brand mentions and citations
• GEO monitoring data is used for visibility scoring, trend analysis, and competitive benchmarking
• AI crawler activity on your website is tracked and reported in your dashboard
• Per Google's Gemini Terms: Results from grounded search cannot be cached, resold, or used to build competing indices

You agree NOT to use SEAES for:

Violation of these terms may result in immediate account termination without refund.

• You are solely responsible for content published on your website based on AI recommendations
• You must review and approve all AI-generated content before publication
• You must ensure your website hosting can handle automated API requests from our platform
• You must provide accurate CMS API credentials; expired credentials will pause automation
• You must comply with Google's content policies including E-E-A-T (Experience, Expertise, Authoritativeness, Trustworthiness) standards for AI content
• You must disclose AI involvement in published content where required by law
• You grant explicit consent during onboarding for specific automation levels and can modify these at any time

• You retain all rights to your input data (website content, keywords, business information)
• You own AI-generated outputs created through our platform, subject to the underlying AI providers' terms
• Per Anthropic: "we assign to you all of our right, title, and interest...in Outputs"
• Per OpenAI: "you own the Output" and "OpenAI hereby assigns to you all their right, title, and interest"
• The SEAES platform, its code, design, and branding are our intellectual property

You agree to defend, indemnify, and hold harmless SEAES and its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from:

• Your use or misuse of the Platform or AI-generated outputs
• Content published on your website based on AI recommendations
• Violation of these Terms or any applicable law
• Infringement of third-party intellectual property rights through your use of AI outputs
• Use of the Platform for prohibited purposes (spam, fake reviews, deceptive practices)

• Our total aggregate liability shall not exceed the fees paid by you during the 12 months preceding the claim
• We are not liable for any ranking drops, traffic decreases, or revenue losses resulting from AI-generated recommendations or automated changes
• We are not responsible for third-party service outages (Google APIs, AI providers, hosting infrastructure)
• We are not liable for content changes that may temporarily affect search rankings during optimization
• Per our AI providers' terms, their maximum liability to us is capped at fees paid or $100 — this limitation flows through to our service

• All API credentials and access tokens are encrypted at rest using AES-256-GCM
• CMS API keys are never logged, displayed, or transmitted in plain text after initial submission
• Google OAuth tokens are stored securely and refreshed automatically
• Access to client data is strictly role-based (Admin, User, Viewer)
• See our Security page for full details
• CMS API keys and website credentials are classified as Sensitive Personal Data or Information (SPDI) under the IT (Reasonable Security Practices) Rules, 2011 and handled with enhanced protections
• System and access logs are maintained for a rolling 180-day period as required by CERT-In Cyber Security Directions, 2022
• Security practices are aligned with IS/ISO/IEC 27001 standards as prescribed under Rule 8 of the IT SPDI Rules, 2011

• Either party may terminate with 30 days written notice
• We may terminate immediately for violation of these Terms, prohibited uses, or non-payment
• Upon termination, all automated modifications will cease immediately
• Client data will be available for export for 30 days after termination
• After 30 days, all data including stored credentials will be permanently deleted
• Any fees paid for unused service periods may be refunded on a pro-rata basis at our discretion

SEAES offers free and paid subscription tiers:

• Free Tier: Limited audits and features at no cost. No credit card required. We reserve the right to modify or discontinue the free tier at any time
• Paid Plans: Billed monthly or annually in advance. Prices are subject to change with 30 days notice
• Cancellation: You may cancel at any time. Your subscription remains active until the end of the current billing period. No cancellation fees for monthly plans
• Annual Plans: Cancellation within the first 30 days qualifies for a pro-rated refund. After 30 days, the remaining balance is non-refundable but access continues until the end of the annual period
• Refund Window: Monthly subscription payments may be refunded if requested within 7 days of billing. Contact support@seaes.in with your refund request
• Non-Refundable: Individually consumed AI credits, one-time audit purchases, and custom report generation are non-refundable once delivered
• Failed Payments: If a payment fails, we will retry up to 3 times over 7 days. After 3 failed attempts, your subscription will be downgraded to the free tier. No data will be deleted during this grace period
• Credits: API credits and usage allowances are non-transferable between accounts and expire at the end of each billing period

• SEO audit scores are algorithmic assessments based on observable technical factors — they do not represent a definitive measure of search engine favorability
• GEO visibility scores reflect a point-in-time sample of AI platform responses — AI platforms may change their responses at any time
• Keyword ranking data sourced from Google Search Console reflects Google's own metrics and may differ from third-party rank tracking tools
• Traffic and revenue projections are statistical estimates and should not be relied upon for financial planning
• Competitor scores are based on publicly available data and may not reflect complete or current information
• You assume all risk associated with decisions made based on platform-generated scores and estimates

Neither party shall be liable for any failure or delay in performance due to circumstances beyond reasonable control, including but not limited to:

• Natural disasters, pandemics, or public health emergencies
• Government actions, sanctions, embargoes, or regulatory changes
• Internet infrastructure failures, DNS outages, or major cloud provider outages
• Search engine algorithm changes or AI platform policy updates that affect service functionality
• Third-party API deprecation, rate limiting, or service discontinuation (Google, Groq, OpenAI, Anthropic, etc.)
• Cyberattacks, DDoS events, or security incidents beyond our infrastructure

If a force majeure event continues for more than 30 consecutive days, either party may terminate the agreement with written notice. In such cases, pre-paid fees for the affected period will be refunded on a pro-rata basis.

SEAES is operated from India and complies with the following Indian data protection and technology laws:

In compliance with Rule 3(1)(k) of the IT (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021 and the Consumer Protection Act, 2019:

• The Grievance Officer shall acknowledge your complaint within 24 hours and resolve it within 15 days from the date of receipt
• Data protection grievances will be addressed within 30 days as per the DPDP Act, 2023
• If you are not satisfied with the resolution, you may approach the appropriate Consumer Disputes Redressal Commission or court of competent jurisdiction
• For data protection complaints, you may also approach the Data Protection Board of India once constituted under the DPDP Act

• These Terms are governed by and construed in accordance with the laws of India, including the Information Technology Act, 2000, the Digital Personal Data Protection Act, 2023, the Indian Contract Act, 1872, and the Consumer Protection Act, 2019
• Any disputes shall first be resolved through good-faith negotiation for a period of 30 days
• If negotiation fails, disputes shall be referred to arbitration under the Arbitration and Conciliation Act, 1996, conducted by a sole arbitrator in India
• The language of arbitration shall be English and the arbitrator's award shall be final and binding
• Either party may seek injunctive relief from a court of competent jurisdiction to prevent irreparable harm
• If any provision is found unenforceable, the remaining provisions shall continue in full force and effect

We may modify these Terms at any time. We will notify users of material changes via email at least 30 days before they take effect. For changes that materially reduce your rights or expand our use of your data, we will require affirmative re-consent as per the DPDP Act, 2023. Continued use of the Platform after changes constitutes acceptance of the modified Terms.